Return Policy
Thank you for shopping with us, if you are not satisfied with your purchase we are here to help!
Return Policy
Orders may be returned within 10 days of the date of delivery for refund.
When returning items please include the item with proof of purchase.
Returns will be processed within 7 days.
All earrings are final sale and are NOT RETURNABLE.
It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
Replacements for broken pieces are only accepted 7 days after delivery date, restrictions may apply.
NO Exchanges.
Shipping Costs
You are responsible for shipping costs for all returns.
Exceptions
The following items do not qualify for returns: items marked as final sale, discounted items and earrings.
LOST PACKAGES
We are only responsible for packages lost in transit to its destination. If your order is marked as delivered and it happens to be misplaced at the final destination we will not be replacing your order.
RECEIVED THE WRONG ITEM OR SIZE
We are sorry to hear about this!
But mistakes do happen sometimes. If the item you received is not what you originally ordered, please contact us through our contact page. Please include your name, order number, e-mail registered and details of the product + pictures. We will get back to you with instructions on the process. You can e-mail us at contactgoldenfresa@gmail.com
Contact Us
If you have any questions, please contact customer service.
Email us at: contactgoldenfresa@gmail.com
Last Updated: 02/10/2024